I bet you already know plenty about your customer’s 10 moments of truth!
Once again, we’re going to start with a quick pretest before you start this lesson to see where you’re at.
Click the “start quiz” button over here on the right and you’ll be on your way!
Once you’ve completed the little quiz, you’ll be ready to get started!
After you’ve finished and gotten your score, you can go ahead and click the “next topic” button below. Then you’ll be on your way to learning all about The Customer’s 10 Moments of Truth!